Let’s strike back at Comcast.

I have a long history with Comcast. (Just look at the “Comcast is evil” tag on blog posts here.) For too long they’ve been allowed to get away with monopolistic practices and harassment. Now it’s time to fight back. The next open meeting of the New Jersey Board of Public Utilities is April 27th in…

More fuckery from Comcast

I have a long history with Comcast, going back to 1992. When their franchise agreement was up with our City that year they pissed off a lot of customers by dropping MTV. (Now, in hindsight, that might have saved the world from Snooki, but I digress.) I launched a political campaign to reject their franchise…

Copy of a letter to Michael Maloney at Comcast

Dear Mr. Maloney: I read with great interest and not a little amusement the letter sent out over your signature (enclosed here for your reference) asking me to swtich our theater’s telephone service to Comcast. It is true that I, as the person responsible for our telephone service, have been actively looking for an alternative…

More Comcast bait and switching: the final straw.

You’ve noticed, no doubt, that I’ve been bitching about Comcast a lot lately. It’s the fact that they’re a monopoly in my neighborhood; two miles North and I’d have FiOS. (Our neighborhood is wired for fiber, they just won’t light it.) Two blocks North and I could get DSL. But here I’m trapped. And they…

Screenshots from Comcast bait and switch.

I blogged earlier today about the Comcast bait and switch over their “basic” cable plan. This is the price the website quoted me at http://www.comcast.com/shop/buyflow2/products.cspx: Here is a grab from my local channel lineup for that package, as quoted from the “View channel line-up” link visible above: I could give two shits about ESPN anything…

More misrepresentation from Comcast?

I went to the Comcast web site to consider downgrading my television service. Their website said that the “premium basic” package at $10.60 a month included my local channels in high definition. A CSR on the phone this morning told me that the package would actually be on a promotional price of $39.99 a month,…

Who is Mister Vee? And why can’t Comcast hear him?

My history with Comcast has been well documented here and here, so I won’t bore you by repeating all of it. But my latest attempt at dealing with a company that deals with complaining customers by shutting them off or changing their name does raise an interesting question. After the first customer service rep outright…

My latest E-Mail to Comcast

I thought you’d like to know I’ve managed to catch you and your company in your lies about throttling my internet service. As I’ve documented before, these problems have been taking place for over two years. During that time I have either independently or, at your direction, replaced every single piece of equipment in my…